Privacy & Website Policies

Last Updated: June 2026

At EPC Bradford, we are committed to protecting your privacy and handling your personal information responsibly. This page explains how information may be collected and used when you visit our website or contact us regarding Energy Performance Certificate (EPC) services.

1. Privacy Policy

Information We Collect

When you contact us through our website, by telephone, email or online enquiry forms, we may collect information including:

  • Name
  • Telephone number
  • Email address
  • Property address
  • Details relating to your EPC enquiry

UK GDPR – We process personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information is only collected where necessary to provide our services, respond to enquiries or meet legal obligations.

You are not required to provide personal information simply to browse our website.

How We Use Your Information

Information provided may be used to:

  • Respond to enquiries
  • Arrange EPC appointments
  • Provide quotations
  • Deliver requested services
  • Communicate regarding appointments
  • Improve our website and services
  • Meet legal or regulatory requirements

We will only use your information for legitimate business purposes related to the services you have requested.

Information Sharing

We do not sell, rent or trade personal information to third parties.

Information may only be shared where required:

  • To fulfil a service request
  • To comply with legal obligations
  • To protect legal rights or prevent fraud
Data Security

Reasonable measures are taken to protect information submitted through our website and communication channels.

While every effort is made to protect personal information, no method of internet transmission can be guaranteed to be completely secure.

Data Retention

Personal information will only be retained for as long as reasonably necessary to:

  • Provide services
  • Maintain business records
  • Comply with legal obligations

Information that is no longer required will be securely deleted.

Your Rights

You may request:

  • Access to personal information held about you
  • Correction of inaccurate information
  • Deletion of personal information where appropriate
  • Information about how your data is used

To make a request, please contact us using the details provided on our Contact page.

2. Cookie Policy
What Are Cookies?

Cookies are small text files stored on your device when you visit a website.

They help websites function correctly and can provide information about how visitors use a site.

Cookies We May Use
Essential Cookies

These cookies help basic website functionality operate correctly and cannot usually be disabled.

Examples include:

  • Security functions
  • Form functionality
  • Session management
Analytics Cookies

Where enabled, analytics services may collect anonymous information such as:

  • Pages visited
  • Time spent on the website
  • General visitor behaviour

This information helps improve website performance and user experience.

No personally identifiable information is collected through standard analytics reporting.

Managing Cookies

Most web browsers allow you to:

  • View cookies
  • Delete cookies
  • Block cookies
  • Manage cookie preferences

Please note that disabling certain cookies may affect website functionality.

3. Website Terms & Conditions
Website Information

The information contained on this website is provided for general information purposes only. While reasonable efforts are made to keep information accurate and up to date, no guarantees are given regarding completeness, accuracy or suitability.

EPC Services

All appointments, quotations and services are subject to availability.

Prices displayed on this website are provided as guide prices only unless otherwise stated. Domestic EPC assessments currently start from £49, although pricing may vary depending on:

  • Property size
  • Property type
  • Location
  • Access requirements

Please contact us for current pricing and availability.

Access Requirements

To complete an EPC assessment accurately, reasonable access may be required to:

  • All rooms
  • Loft spaces (where safely accessible)
  • Heating systems
  • Boilers
  • Heating controls
  • Utility meters
  • Extensions and converted areas

Failure to provide access may affect the assessment process and could require assumptions to be used within EPC calculations.

Appointment Arrangements

Property owners, tenants, agents or authorised representatives are responsible for ensuring access is available at the agreed appointment time. If access cannot be provided, additional charges may apply where a revisit is required.

External Links

This website may contain links to third-party websites for information purposes. We are not responsible for the content, privacy practices or availability of external websites.

Limitation of Liability

To the fullest extent permitted by law, EPC Bradford shall not be liable for any loss or damage arising from the use of this website or reliance upon information contained within it.

Nothing within these terms excludes liability where such exclusion is prohibited by law.

Contact

If you have any questions regarding this Privacy & Website Policies page, please contact us. If you have any questions regarding this Privacy & Website Policies page, please contact:

EPC Bradford. Telephone: 07397 337397, Email: info@epcbradford.co.uk, West Yorkshire, United Kingdom

Serving Bradford, Leeds, Halifax, Huddersfield, Wakefield and surrounding West Yorkshire areas.